Our Staff

Premium care with a personal touch.
Schedule a Consultation

Our Staff

Premium care with a personal touch.
Schedule a Consultation

Our Office

Associates in Audiology is a regional center of excellence for Audiology services including the diagnosis and treatment of hearing loss, tinnitus, and vestibular disorders. Established in 1974, we are the leading provider of advanced hearing aid technology, with a focus on attaining positive outcomes prior to collecting payment. We work with all major hearing aid manufacturers. Our audiologists are hearing aid experts and have been routinely called upon by TV and print media, as well as serving as Expert Witnesses in cases involving hearing loss secondary to injury. We also serve as a training site for Doctor of Audiology interns, so that our methods remain on the cutting edge of technology and up-to-date regarding instructional issues pertaining to hearing loss. 

Locally Owned

We are proud to have served thousands of patients throughout Chester County for over 39 years with locations in Exton, King of Prussia, Pottstown, and Media.


Patient satisfaction is the principal reason why our practice and patient family has grown over the years.  In fact, that is why 80% of our new patients are referrals from existing patients.  


Technology & Knowledge

Anyone can sell a hearing aid, but it takes someone special to help you to hear your best. Technology is only as good as the person who fits it to you. Visit us and experience the difference.

Insurances We Accept

We are pleased to participate with most major insurance companies.  Our list is constantly being updated.  Please contact our office directly for the latest information.

Our Mission

We will provide every patient with the best possible care. All diagnostic testing is done using the latest technology in hearing and balance healthcare. If you are a good candidate and would benefit from treatment, we will discuss several options for improving your hearing. We work with the latest in hearing aid technology, including the Lyric hearing aid, and each fitting is custom designed for the patient’s individual hearing prescription.

Michael McCandless, AuD

Dr. McCandless has been trained to diagnose and treat hearing loss, tinnitus, and peripheral vestibular impairments including BPPV. He attended St Joseph’s Prep and was awarded his Bachelor of Science degree from Saint Joseph’s University. He performed his Doctoral work at Salus University (formerly The Pennsylvania College of Optometry School of Audiology). Dr. McCandless completed his clinical fellowship at Georgetown University Hospital in Washington, DC and practiced in Tampa, FL for five years prior to joining Associates in Audiology.  Dr. McCandless is a fellow of the American Academy of Audiology, the Vestibular Disorders Association of America, and is clinically certified in Audiology by the American Speech-Language-Hearing Association. With a passion for helping others to “hear the world they see,” he has seen thousands of patients from all over Chester and Montgomery County.

Nicole Kwak, AuD

Nicole Kwak received her Bachelor’s Degree from Temple University in 2014 and her Doctorate of Audiology from Salus University- George S.Osborne College of Audiology in 2018. Dr. Kwak has had the opportunity to gain clinical experience working in a variety of different settings including hospitals and private practices where she performed diagnostic testing on patients of all ages, balance and vestibular testing, and auditory processing evaluations. Dr. Kwak is a licensed audiologist in Pennsylvania and is a Fellow of the Academy of Doctors of Audiology. She is also a member of The Pennsylvania Academy of Audiology where she continues to serve as a volunteer and an advocate for the profession of audiology. In her free time, she enjoys traveling and spending time with her family and friends.

Gigi Madison

Gigi Madison received her Associates degree as a Registered Medical Assistant from Cittone Institute back in 2000. While working as an RMA for a Dr of Audiology she then became interested in the field of audiology and working with people with hearing impairments. She then went on to receive her Hearing Instrument Specialist licence in 2006. In 2012 she became a member of the PHHA (Pennsylvania Hearing Healthcare Association) by maintaining the highest standards of technical competence and ethical practices in diagnostic testing, selection, fitting and servicing of hearing instruments.
Over the years she spent a lot of time and effort advancing her education and knowledge of hearing devices and fitting techniques. She proudly focuses on building long-lasting patient relations based on trust and medical integrity with every single patient.
On her free time, she enjoys spending time with her 2 terrific kids attending sporting events, going on fun adventures and exploring new and exciting places.

Don’t Wait Any Longer. Start Your Path to Better Hearing Today!


407 W Lincoln Highway
Exton, PA 19341

King of Prussia

166 Allendale Rd
King of Prussia, PA 19406


1215 West Baltimore Pike
Media PA  19063


2401 Pennsylvania Ave Philadelphia, PA 19130


3277 W Ridge Pike Suite B-203
Pottstown, PA 19464

Contact us for an appointment